QUESTIONS AND ANSWERS
Q) Why should I choose Metroclean UK Ltd?
Answer:
- Quality and trust. The service we provide is based on our very high standards.
- As a family run business, we carry out the all work ourselves.
- The price we give is the price you pay - No hidden extras.
- We will assess the right process every time for the cleaning of your furnishings.
- We will always arrive on time for the job.
- We will carry out a free site survey and provide a quotation at your home or business if you require - with NO obligations.
- Fully trained and uniformed friendly technicians.
Q) How long will my carpets take to dry afterwards?
Answer:
This is a difficult one to answer as the drying times will depend upon a number of variables which include the following:
- The length of the fibres.
- The humidity/moisture content of the air.
- The amount of cleaning required to remove all dirt from your carpets/upholstery using the most suitable cleaning method.
On the day that we clean your carpets/upholstery, we will advise you on the drying times to expect and give you professional tips on the best ways to aid quicker drying.
Q) Do you charge per hour or per job?
Answer:
- We do NOT charge by the hour.
- Before we do anything, we will provide you with a fixed price and that is all you pay.
- We will be happy to provide you with a free survey and quotation at your home or business before you choose to hire us.
Q) Are you qualified and insured?
Answer:
- We are fully trained by the Highly recognised National Carpet Cleaners Association (NCCA).
- Certification can be produced on request.
- We have fully comprehensive insurance.
- 2007, Metroclean UK Limited.
